🇵🇦 Panama | Certified SIGA Integration

Stop Wasting Time on Manual Submissions to SIGA

aduanasHQ submits declarations directly to the Integrated Customs Management System (SIGA) from a single screen. No logging into the ANA portal, no copying and pasting data, no data-entry errors.

Used by more than 50 Panamanian companies:

  • ✓ Colon Container Terminal (500+ declarations/month)
  • ✓ SVF Panamá (multi-client bonded warehouse)
  • ✓ Customs brokers in Panama City and Colón
  • ✓ Logistics operators in the Colón Free Zone
30-45 day implementation
Spanish-language support
Offices in Panama City

Real Time Savings

45 min
Per declaration
(manual process)
8 min
With aduanasHQ
(automated)
37 minutes saved
Per declaration = 30 hours/month with 50 declarations

Direct Integration with the ANA's SIGA

We are not a form that copies data. We are a certified API connection to the Customs system.

With aduanasHQ + SIGA

How it really works

  • Step 1: Enter the data once in aduanasHQ
  • Step 2: P4 validates against SIGA rules (before submitting)
  • Step 3: Click "Submit" → Automatic transmission via API
  • Step 4: SIGA responds in 5-10 seconds (accepted/rejected)
  • Step 5: P4 shows the status in real time
Result: 8 minutes on average per DUA vs. 45 minutes manually

Manual Process (SIGA Portal)

What you do today

  • Log in to the SIGA portal (with a security token)
  • Copy invoice/packing list data manually
  • Look up tariff codes one by one
  • Wait for validation (can take minutes if SIGA is slow)
  • If there's an error: go back, correct it, resubmit
  • Check each declaration individually for its status
Problems: Data-entry errors, rejected declarations, time lost waiting on SIGA

Technical Details of the SIGA Integration

What P4 Sends to SIGA:
  • Complete Single Customs Declaration (DUA)
  • Validated importer/exporter data
  • Tariff line items under HS 2022
  • Automatic tax calculation (ITBMS, ISC, duties)
  • Attached documents (invoice, bill of lading)
  • Digital signature of the authorized broker
What P4 Receives from SIGA:
  • Assigned DUA number (if accepted)
  • Real-time processing status
  • Specific validation errors (if rejected)
  • Physical inspection notifications
  • Authorized release (when approved)
  • Complete communications history

XML/SOAP
Integration protocol
5-10 sec
SIGA response time
98.5%
SIGA uptime (average)

Panamanian Regulatory Compliance Built In

We don't just submit to SIGA. We comply with every ANA regulation.

Executive Decree 52/2008

Private Bonded Warehouses

P4 Automatically Generates:
  • Monthly inventory reports to the ANA
  • Storage-time tracking
  • Deferred-duty calculation
  • Inbound/outbound documentation
  • Customs guarantee tracking
Before: 2 days preparing the monthly report
With P4: 10 minutes, one click

Law 32 of 2011

Colón Free Zone (ZLC)

ZLC-Specific Workflows:
  • Management of goods under the free regime
  • Transfers between free zones
  • Documented re-exports
  • Partial/full nationalization
  • Bonded vs. domestic segregation
ZLC users: Logistics operators, regional distributors, re-exporters

ANA Requirements

National Customs Authority

Integrated Compliance:
  • Management of broker authorizations
  • Integrated electronic signature
  • Complete transaction audit trail
  • Updated HS 2022 nomenclature
  • 7-year record retention
ANA audits: All documentation ready to export in minutes

What Happens After You Sign?

Typical implementation: 30-45 days from contract to full operation

Weeks 1-2
Initial Setup
  • The P4 team configures your account
  • Connection to SIGA (your broker credentials)
  • Digital certificate installation
  • Import your product catalog
  • Set up clients/entities

You provide: SIGA credentials, digital certificate, current data (Excel/CSV)

P4 provides: Implementation specialist (Spanish)

Week 3
Training
  • Session 1: Basic navigation (2 hours)
  • Session 2: Customs declarations (2 hours)
  • Session 3: Advanced features (2 hours)
  • Practice in a test environment

Format: Video conference (Zoom) or on-site in Panama City

Language: Spanish

Week 4
Testing
  • Test declarations in the SIGA sandbox
  • Parallel run (P4 + legacy system)
  • Verify results match
  • Adjustments based on feedback
  • Sign-off from your team

Goal: 100% confidence before going live

Your decision: When to start production

Week 5+
Operation
  • First live declarations
  • Daily check-in with the P4 team
  • Immediate support for any questions
  • Gradual user transition
  • Retire the legacy system (when you're ready)

Support: WhatsApp, email, phone

Hours: Mon-Fri 8AM-6PM EST

Do you need to stop operations during implementation?

No. Keep using your current system while we set up P4. When you're ready, transition gradually.

Zero downtime

Panamanian Companies Using aduanasHQ

Real cases from operations in Panama

Colon Container Terminal

Port terminal | Colón

Processes more than 500 declarations a month for multiple shipping lines and direct clients. Their 24/7 operation required a reliable system.

500+
Declarations/month
24/7
Continuous operation

Use case: High-volume port traffic, multiple simultaneous clients, integration with the terminal system

SVF Panamá

Bonded warehouse | Panama City

Manages bonded-warehouse inventory for 30+ clients. Decree 52/2008 compliance with automatic monthly reports to the ANA.

30+
Active clients
10 min
Monthly ANA report

Before: 2 days preparing the monthly report manually
Now: One click, 10 minutes, ready to submit

Customs Brokerage [Typical]

Customs broker | Panama City

A brokerage with 3 authorized brokers and 15-20 active clients. They processed 100-150 declarations/month with frequent errors in SIGA.

-85%
Error reduction
3x
More declarations/day

Result: The same staff processes 3x the volume, allowing them to take on new clients without hiring

Request a Demo with Panama Data

Want to speak with a Panamanian client? Just ask during your demo.

Frequently Asked Questions - Panama

A real API connection. We are not a web form that copies and pastes. aduanasHQ has direct integration via XML/SOAP API with the ANA's SIGA servers.

How it works:

  1. You enter the data in aduanasHQ a single time
  2. P4 validates against SIGA rules before submitting (prevents rejections)
  3. Click "Submit" → P4 transmits a digitally signed XML to SIGA
  4. SIGA responds in 5-10 seconds with an acceptance or rejection
  5. P4 shows the result immediately

Benefit: No copying/pasting, no logging into the SIGA portal, no data-entry errors.

Yes, you can keep working. P4 automatically detects when SIGA is unavailable.

What happens:

  • P4 notifies you: "SIGA temporarily unavailable"
  • Your declarations are saved in a queue
  • P4 automatically retries every 15 minutes
  • When SIGA comes back, P4 sends all queued declarations
  • You receive a notification for each successful submission

In the meantime: You can prepare declarations, upload documents, generate reports, and work on other functions.

SIGA uptime: Historically 98.5%. Most outages are < 2 hours (weekend maintenance).

Yes. You can set up unlimited profiles for authorized customs brokers.

Configuration:

  • Each broker has their own SIGA credentials
  • Each broker has their own digital certificate
  • Declarations are assigned to the corresponding broker
  • Automatic digital signature of the assigned broker

Use case: A brokerage with 3 authorized brokers. Client A prefers Broker 1, Client B prefers Broker 2. P4 handles this automatically.

Security: Each broker can only sign with their own digital certificate. No confusion, no errors.

ZLC-specific workflows. It's not the same process as a normal import.

P4 handles:

  • Entry into the ZLC: Registration of goods under the free regime
  • Storage: Separate ZLC inventory control
  • Transfers: Between ZLC companies or to other free zones
  • Re-export: Complete outbound documentation
  • Nationalization: When goods leave the ZLC into the rest of Panama

Law 32/2011 compliance: Automatic reports, bonded segregation, complete traceability.

Typical users: Regional distributors that use the ZLC as a hub, re-exporters, logistics operators.

It depends on your operation. We don't have a single price because every client is different.

Factors that affect the price:

  • Number of users (brokers, office staff, warehouse)
  • Monthly volume of declarations
  • Panama only or multiple countries
  • Integrations required (ERP, WMS, etc.)

What we do NOT charge:

  • ❌ Per-declaration commission (unlimited processing)
  • ❌ Per-document charges
  • ❌ Update fees (included)
  • ❌ Support charges (included)

Get a quote: Complete the 5-minute questionnaire → Receive a quote within 24 hours.

Typical Panamanian client: 5-10 users, 100-200 declarations/month. View sample profiles →

Yes. We are based in Panama City.

Our location:

  • Main office: Panama City
  • Part of Grupo Barrdega (a Panamanian company since 1998)
  • Support team in Panama

Support available:

  • 📧 Email: support@p4.software (4-hour response)
  • 📞 Phone: +507-209-6996 (Mon-Fri 8AM-6PM)
  • 💬 WhatsApp: +507 6820-4681
  • 👨‍💻 On-site visits: Available for Enterprise clients

Language: Our entire team speaks native Spanish. Also English and Portuguese.

Time zone: EST (same as Panama). You won't be waiting on responses from Asia or Europe.

Ready to Stop Wasting Time on Manual SIGA?

See aduanasHQ in action with real Panama data. A 30-minute demo, no obligation.

+507-209-6996
WhatsApp: +507 6820-4681
sales@p4.software