🇵🇷 Puerto Rico | Certified ACE Integration | Certified ACE Integration

Stop Wasting Time with Manual ACE Portal Entry

Stop Wasting Time with Manual ACE Portal Entry

aduanasHQ submits entries directly to CBP's ACE system from a single screen. No logging into the ACE Portal, no copy-pasting data, no entry errors.

aduanasHQ submits entries directly to CBP's Automated Commercial Environment (ACE) from a single screen. No logging into the ACE Portal, no copy-pasting data, no data entry errors.

Used by customs brokers and importers in Puerto Rico:

  • ✓ Customs brokers at the Port of San Juan
  • ✓ Bonded warehouse operators
  • ✓ Direct importers across the island
  • ✓ 3PL providers handling high-volume clearances
Request Demo | Request Demo Quote | Quote
30-45 day implementation
Bilingual support
99.9% uptime SLA

Real-Time Time Savings | Real-Time Time Savings

50 min
Per entry
(manual process)
12 min
With aduanasHQ
(automated)
38 minutes saved
Per entry = 31.7 hours/month with 50 entries

Direct Integration with CBP's ACE System

We're not a web form that copies data. We're a certified API connection to U.S. Customs and Border Protection.

We're not a web form that copies data. We're a certified API connection to US Customs and Border Protection.

With aduanasHQ + ACE

How it actually works

  • Step 1: Enter data once in aduanasHQ
  • Step 2: P4 validates against ACE rules (before transmitting)
  • Step 3: Click "Submit" → Automatic transmission via ABI
  • Step 4: ACE responds in 10-30 seconds (accepted/rejected)
  • Step 5: P4 displays status updates in real time
Result: 12 minutes average per entry vs. 50 minutes manually

Manual Process (ACE Portal)

What you're doing now

  • Log into the ACE Portal (two-factor authentication)
  • Manually copy invoice/packing list data
  • Look up HTS codes one by one
  • Wait for validation (can take minutes if ACE is slow)
  • If there's an error: Go back, correct, resubmit
  • Check each entry individually for updates
Problems: Data entry errors, rejected entries, time wasted waiting on ACE

ACE Integration Technical Details

What P4 Sends to ACE:
  • Complete Entry Summary (Type 01, 03, 11, 86)
  • Validated importer of record and consignee data
  • HTS classifications with duty calculations
  • Automatic application of Section 301 tariffs
  • Partner Government Agency data (FDA, USDA, EPA)
  • ISF 10+2 filings for ocean shipments
What P4 Receives from ACE:
  • Assigned entry number (if accepted)
  • Real-time status (released, held, exam)
  • Specific validation errors (if rejected)
  • Exam notifications (intensive/physical)
  • CBP release authorization
  • Complete audit log of all communications
ABI/ACS
Integration protocol
10-30 sec
ACE response time
99.7%
ACE uptime (average)

Puerto Rico: Same Customs Regulations as the U.S.

As a U.S. territory, Puerto Rico uses the same CBP/ACE system as the mainland

ACE System Identical to the Mainland

Puerto Rico operates under the same federal customs laws:

  • U.S. Customs and Border Protection (CBP)
  • Automated Commercial Environment (ACE)
  • Same entry types (Type 01, 03, 11, 86)
  • ISF 10+2 for ocean shipments
  • Applicable Section 301 tariffs
  • USMCA for qualifying imports
Important: There is no "customs" between Puerto Rico and the continental U.S. Goods move freely once entered.

Port of San Juan

Puerto Rico's main cargo port:

  • Caribbean deepwater port
  • Regional distribution hub
  • Container and bulk cargo handling
  • Connections to the U.S., Latin America, and Europe
  • Foreign Trade Zone (FTZ) available
  • Bonded warehouse facilities
aduanasHQ: Fully configured for Port of San Juan operations

Historical Context: Section 936 and Manufacturing

Section 936 Legacy:

Section 936 of the U.S. Tax Code (1976-2006) provided tax incentives for U.S. corporations operating in Puerto Rico, particularly pharmaceutical and manufacturing companies.

  • Attracted significant manufacturing investment
  • Established import/export infrastructure
  • Built customs compliance expertise
  • Developed sophisticated logistics operations
Current Customs Operations:

Although Section 936 expired, Puerto Rico maintains active import/export operations:

  • Pharmaceutical and medical device manufacturing
  • Consumer goods importing
  • Regional distribution operations
  • Full compliance with CBP regulations
  • Same ACE requirements as the 50 states

Integrated U.S. Trade Compliance

Not just ACE filing. Full compliance with all CBP and trade regulations.

USMCA (T-MEC)

United States-Mexico-Canada Agreement

P4 Handles Automatically:
  • Rules of origin determination
  • USMCA Certificate of Origin generation
  • Preferential duty calculations (0% duty)
  • Regional Value Content (RVC) tracking
  • Documentation for CBP verification
Savings: Average $8,500/year in duty savings for qualifying products from Mexico/Canada

Foreign Trade Zones (FTZ)

and Type 11 Warehouses

Complete Zone Operations:
  • FTZ admission and status tracking
  • Weekly inventory reconciliation reports
  • Documented zone-to-zone transfers
  • Consumption entry automation
  • Export re-shipment tracking
Before: 4 hours/week on FTZ reports
With P4: 15 minutes, one click

Section 301 and Trade Programs

Tariffs and CBP Requirements

Automated Compliance:
  • China Section 301 tariffs (Lists 1-4)
  • Exclusion monitoring and application
  • Antidumping/countervailing duties (AD/CVD)
  • OFAC denied party screening
  • C-TPAT documentation management
CBP Audits: All documentation ready to export in minutes

What Happens After You Sign?

Typical implementation: 30-45 days from contract to full operation

Week 1-2
Initial Setup
  • P4 team configures your account
  • ACE connection setup (your broker credentials)
  • Filer code and port of entry configuration
  • Import product catalog and HTS codes
  • Set up importers/suppliers

You provide: ACE credentials, filer code, current data (Excel/CSV)

P4 provides: Dedicated implementation specialist

Week 3
Training
  • Session 1: Basic navigation (2 hours)
  • Session 2: Filing entries (2 hours)
  • Session 3: Advanced features (2 hours)
  • Practice in a test environment

Format: Video conference (Teams/Zoom) or in-person available

Language: Sessions in Spanish or English

Week 4
Testing
  • Test entries in the ACE test environment
  • Parallel processing (P4 + current system)
  • Verify that results match
  • Adjustments based on your feedback
  • Final approval from your team

Goal: 100% confidence before going into production

Your decision: When to start production

Week 5+
Live
  • First live entries to ACE
  • Daily check-ins with the P4 team
  • Immediate support for questions
  • Gradual user transition
  • Retire the old system (when ready)

Support: Phone, email, chat

Hours: Mon-Fri 8AM-8PM (PR time zone)

Do you need to stop operations during implementation?

No. Keep using your current system while we set up P4. When you're ready, transition gradually.

Zero downtime

Companies in Puerto Rico Using aduanasHQ

Real cases from Puerto Rico operations

Port of San Juan Customs Broker

Licensed broker | San Juan, PR

Processes 400+ entries monthly for diverse clients at Puerto Rico's main port. Continuous operations require a reliable ACE integration system.

400+
Entries/month
12 min
Average per entry

Use case: High-volume brokerage, multiple clients simultaneously, bilingual support for local and international operations

Bonded Warehouse Operator

Bonded Warehouse | San Juan, PR

Manages bonded warehouse inventory for 15+ clients. Weekly inventory reconciliation and automated entries for CBP compliance.

15+
Active clients
15 min
Weekly report

Before: 4+ hours weekly on inventory reports
Now: One click, 15 minutes, ready for CBP

Medical Device Importer

Direct importer | Puerto Rico

Manufacturing company importing components from Asia and Europe. FDA requirements, Section 301 tariffs, and high-value shipments require precise compliance.

-88%
Entry errors
$95K
Annual savings

Result: FDA requirements met automatically, correct tariffs, reduced broker fees

Request a Demo with Puerto Rico Data

Want to speak with a Puerto Rico customer? Ask during your demo.

Frequently Asked Questions - Puerto Rico

A real API connection. We're not a web form that copies and pastes. aduanasHQ has direct integration via ABI (Automated Broker Interface) with CBP's ACE servers.

How it works:

  1. You enter data in aduanasHQ once
  2. P4 validates against ACE rules before transmission (prevents rejections)
  3. Click "Submit" → P4 transmits electronically to ACE via ABI
  4. ACE responds in 10-30 seconds with acceptance or rejection
  5. P4 displays the result immediately on your dashboard

Benefit: No copy/paste, no logging into the ACE Portal, no data entry errors.

Yes, exactly the same. As a U.S. territory, Puerto Rico operates under the same federal customs laws.

This means:

  • Same customs authority: U.S. Customs and Border Protection (CBP)
  • Same system: Automated Commercial Environment (ACE)
  • Same entry types: Type 01, 03, 11, 86
  • Same requirements: ISF 10+2, Section 301, USMCA
  • Same compliance standards

Differences: None in the ACE system. Puerto Rico has its own port codes (for example, San Juan = 2704), but the process is identical.

Important note: Once goods enter through Puerto Rico, they move freely to the mainland with no additional customs.

Yes, fully automated. aduanasHQ handles the Importer Security Filing (ISF 10+2) with CBP.

How ISF works in P4:

  • Enter ISF data once (or import from booking/PO)
  • P4 validates the 10 data elements required by CBP
  • Automatic transmission to ACE via ABI
  • Tracks the filing deadline 24 hours in advance
  • Alerts if amendments are needed before arrival

Integration: ISF data flows automatically into the entry filing, with no need to re-enter.

Avoid penalties: $5,000 CBP penalty for late/incorrect ISF. P4 prevents these errors.

Yes, fully bilingual support. We understand that Puerto Rico operates in English and Spanish.

Spanish-language support available for:

  • 📧 Email: support@p4.software
  • 📞 Phone: +507-209-6996
  • 💬 Live chat during business hours
  • 👨‍💻 Remote assistance with screen sharing
  • 📚 Documentation and user manuals
  • 🎓 Training sessions

Software interface: Primarily in English (because ACE/CBP are English-language systems), but with bilingual support for help and training.

Support team: Spanish-speaking staff available during Puerto Rico business hours.

It depends on your operation. We don't have one-size-fits-all pricing because every customer is different.

Factors that affect pricing:

  • Number of users (brokers, entry writers, warehouse staff)
  • Monthly entry volume
  • Puerto Rico only or multiple countries
  • Required integrations (ERP, WMS, transportation systems)

What we do NOT charge:

  • ❌ Per-entry fees (unlimited processing)
  • ❌ Per-document charges
  • ❌ Update fees (included)
  • ❌ Support charges (included)

Get a quote: Complete a 5-minute questionnaire → Receive a quote within 24 hours.

Typical PR broker: 5-10 users, 100-400 entries/month. See example profiles →

Section 936 expired in 2006. However, the manufacturing and importing legacy continues in Puerto Rico.

Historical context:

  • Section 936 (1976-2006): Tax incentives for U.S. corporations
  • Attracted pharmaceutical, electronics, and medical device manufacturing
  • Established robust import/export infrastructure
  • Built customs compliance expertise

Current operations:

  • Active manufacturing (especially pharmaceutical/medical devices)
  • Ongoing importing of raw materials and components
  • Distribution operations for the Caribbean and Latin America
  • Full compliance with all current CBP regulations

For aduanasHQ: It doesn't matter. We handle all of Puerto Rico's current customs requirements, regardless of the tax-incentive history.

Ready to Stop Wasting Time with Manual ACE Entry?

See aduanasHQ in action with real Puerto Rico customs data. 30-minute demo, no commitment required.

Request Demo Get a Quote
+507-209-6996
Mon-Fri 8AM-8PM (PR time zone)
sales@p4.software